Support
Most answers are below. If you're still stuck, send us a message and we'll get back to you.
care@futurenest.example
Replies within 2 working days
Phone
1800-000-0000
Mon–Sat, 9am–7pm IST
In your account
Payment and reward questions are quickest to answer with your member ID handy.
FAQ
What exactly am I paying for?+
A single product from the catalogue, spread over 24 monthly payments of ₹1,000 — ₹24,000 in total. The product is dispatched after the final installment.
Can I settle early and get the product sooner?+
No. The plan is fixed at 24 monthly installments by design. There's no lump-sum settlement option.
What happens if I miss a month?+
The plan pauses instead of cancelling. Pay the outstanding installment to resume; the end date shifts by the paused time. Referral rewards for whoever referred you pause while your plan is on hold.
How do referral rewards work?+
You get ₹300 when someone you referred completes registration, and ₹100 for every installment they pay. It's credited to your wallet and stops if they stop paying.
What can I do with my wallet balance?+
Apply it to your own installments, or withdraw it to a bank account. Every credit and debit is listed in the wallet with a reason.
How do lucky draws work?+
Some draws enter you automatically when you pay on time; others are based on referrals. Your entry status is shown on the Rewards & Draws page, and winners are notified there and by SMS.
Contact us
For anything the FAQ doesn't cover.