Help
How can we help?
Raise a complaint
You get a ticket number straight away. We acknowledge within 48 hours and resolve within one month.
Raise a complaintTrack a complaint
Check the status with your ticket number, and appeal if you are not satisfied with the outcome.
Track a complaintQuestions
Common questions
About subscriptions, payments and delivery.
What am I paying for?
One product from the catalogue. You pay ₹1,000 a month for 22 months, ₹22,000 in all including GST, and the product is delivered after your 22nd payment.
Why is the furniture delivered after the last payment?
This is a subscription, not a loan: there is no credit check, no interest and no lender. You pay ₹1,000 a month, and once all 22 payments are made, the product is delivered to you.
Is this a loan or an EMI?
No. Nobody lends you money and no interest is charged. You pay a fixed monthly amount towards the product.
Is GST included in ₹22,000?
Yes. ₹22,000 is the full price including GST, and you get a GST invoice for every payment.
How do I subscribe?
Contact customer care, or a registered FutureNest Affiliate Member. We verify your phone, address and ID, give you the full subscription terms in writing, and set up your subscription once you accept them and make the first payment.
What if I miss a month, or want to cancel?
What happens on a missed payment, how to cancel and what is refunded are set out in the subscription terms you receive in writing and accept before your first payment. Ask us for a copy at any time.
How do I make a complaint?
Use “Raise a query or complaint” on this page. You get a ticket number at once; we acknowledge within 48 hours and resolve within one month. You can track it with the ticket number.
Contact
Send us a message
Ask about a product or the subscription, and we will call you back.
If you are not satisfied with our reply to a complaint, you can also contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in.
Company details
Who you are dealing with
Published as required for e-commerce and direct selling in India.
- Legal name
- Future Nest International Private Limited
- Brand
- FutureNest
- CIN
- U47599KA2026PTC225029
- GSTIN
- 29AAHCF1671J1ZC
- Registered office
- 439, 2nd Floor, Thanalaya, Udayagiri 2nd Stage, Hassan, Karnataka 573201, India
Direct selling disclosures, including the complaint process, are published on our disclosures page.
